Between 1980 and 2012, jobs requiring high levels of social interaction increased by nearly 12 percentage points as a share of the U.S. labor force.
Notes on verification
Confirmed by original NBER working paper and published QJE version, with independent corroboration from Econofact and Journalist's Resource summaries citing consistent figures.
Sources
- The Growing Importance of Social Skills in the Labor Market (hks.harvard.edu)
- https://www.nber.org/papers/w21473 (nber.org)
- https://academic.oup.com/qje/article-abstract/132/4/1593/3861633 (academic.oup.com)
- https://econofact.org/automation-and-the-growing-importance-of-social-skills-in-the-labor-market (econofact.org)
- https://journalistsresource.org/economics/social-skills-valuable-jobs-workers/ (journalistsresource.org)